Overview
By accessing or using our services, you agree to the terms set out below. These terms govern all purchases, communications, and interactions with our platform or brand.
Orders
When you place an order, you agree to provide accurate and complete information. Once an order is confirmed, changes or cancellations can only be made within a short window—please contact us promptly if needed.
We reserve the right to cancel any order due to product unavailability, address issues, or suspected fraudulent activity. If this occurs, you will be notified immediately.
Pricing
All prices are listed clearly at the time of checkout. Prices may be subject to change without prior notice, but confirmed orders will not be affected by later adjustments.
Cash on Delivery
We only accept Cash on Delivery (COD) as our payment method. Please ensure that full payment is ready at the time of delivery. Failure to pay may result in cancellation of future orders or a delivery ban for that address.
Shipping & Delivery
Orders are processed within 1–2 business days and delivered within 3–5 business days. Delivery may take longer in remote areas or during high-demand seasons. For full details, refer to our Shipping Policy.
Returns & Refunds
Returns are accepted within 7 days of receiving your order, and refunds are processed only in cash. Items must be unused, in original condition, and returned as instructed. For complete return details, refer to our Returns and Refunds Policy.
Product Availability
We strive to ensure our product listings are always accurate and up to date. However, availability may change without notice, especially during high-demand periods. In case an item becomes unavailable after purchase, we will inform you and provide options.
User Conduct
You agree not to misuse our service, website, or communication channels. This includes but is not limited to: submitting false information, engaging in fraudulent activity, or attempting to harm our brand, platform, or staff in any way.
Intellectual Property
All content including text, graphics, photos, product names, and brand elements are the property of our business. You may not use, copy, or distribute any of our materials without written permission.
Communication
By placing an order or contacting us, you agree to receive transactional updates via SMS, email, or phone. For promotional messages, you may opt out anytime by emailing [email protected] with “Unsubscribe” in the subject.
Contact
If you have any questions or concerns regarding these terms, feel free to reach out at [email protected].